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Everything you need to know about using ChaleWoya's negotiation-based delivery platform. Get started, learn safety tips, and master the art of fair pricing.

Quick Start

Get Started in 3 Steps

Download ChaleWoya and start negotiating fair prices for your deliveries across Ghana

1. Download App

Get ChaleWoya from Google Play Store or App Store. It's free and takes less than 2 minutes.

2. Set Destination

Enter where you want to go or what you need delivered. Be specific for better results.

3. Name Your Fare

Set your price and negotiate with verified okada riders. Fair pricing for everyone!

How ChaleWoya Works

  1. 1 Set Your Destination: Enter where you want to go or what you need delivered
  2. 2 Name Your Fare: Set the price you're willing to pay - this is ChaleWoya's unique feature!
  3. 3 Receive Bids: Okada riders will see your request and can accept or counter-offer
  4. 4 Choose Your Rider: Select from available riders based on price, rating, and proximity
  5. 5 Track & Pay: Follow your ride in real-time and pay via Mobile Money or cash

Payment Methods

ChaleWoya supports all major payment methods used in Ghana:

MTN Mobile Money

Pay directly with MTN MoMo

Vodafone Cash

Quick payments with Vodafone

Cash Payment

Pay your rider directly in cash

Safety & Trust

  • Verified Riders: All okada riders undergo background checks and document verification
  • Real-time Tracking: Share your trip with family and friends for added security
  • Rating System: Rate your experience to help maintain service quality
  • 24/7 Support: Our customer service team is always available to help

Frequently Asked Questions

How does the negotiation process work?

You set your desired fare, and okada riders can either accept it or make a counter-offer. You can then choose to accept their counter-offer or stick with your original price. This ensures fair pricing for both customers and riders.

What areas does ChaleWoya cover?

ChaleWoya currently operates in Greater Accra, Ashanti Region (Kumasi), and Eastern Region. We're expanding to cover more areas across Ghana.

How do I become an okada or pragya rider on ChaleWoya?

To join as a rider, you need: a valid driver's license, motorcycle registration, rider's photo, and pass our background check. Riders keep 100% of their earnings with our membership model.

What if I need to cancel my ride?

You can cancel your ride before the rider arrives at no charge. If you cancel after the rider has started moving toward you, a small cancellation fee may apply.

24/7 Support

Need More Help?

Our support team is here to help you with any questions about using ChaleWoya

Call Us

+233 53 768 8827

Email Us

hi@chalewoya.com

WhatsApp

Chat with us
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